Serkan Onal

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2nd Line Technician at NECSU

I am 2nd Line Technician, who is pursing a career in Frontend Development

I am an extremely ambitious individual who takes pride in developing my interpersonal skills. I am highly motivated and have a great determination to ensure that any project I am faced with is completed to the highest standard, I have a positive attitude whilst dealing with any situation and I am highly adaptable to deal with various situations as well as people with succession. I draw upon my previous work experiences to aid with the future development of my knowledge within the workforce; by completing my computer science degree this has prepared me to complete various projects with outstanding results and believe this will complement a wide range of job roles and duties. I work well in both a team and individual environments and am able to be a team player or leader with the ability to motivate and encourage others. I’m now looking for a new and challenging career within the IT sector, one which will make best use of my existing skills and also further my personal and professional development.


Work Experience

Company Role Dates
NECS 2nd Line Engineer Jun 2022 - Aug 2022
Parliamentary Digital Services Service Desk Anaylst 1st/ 2nd Line May 2022- May 2022
Acora Service Desk Anaylst 1st/ 2nd Line Aug 2021 - May 2022
Freshfields Service Desk Anaylst 1st/ 2nd Line Oct 2019 - April 2020
Takeda Desk Support Engineer Nov 2017 - Nov 2018
Backbone Limited 1st/ 2nd Support Engineer Jan 2017 - July 2017
Wandsworth Council 1st/ 2nd Support Technician Apr 2016 - Dec 2016
NHS Whittington Hospital 1st/ 2nd Support Technician Jan 2016 - Apr 2016
DPS Software 1st/ 2nd Support Technician Jan 2014 - Jan 2016
Action for Children 1st/ 2nd Support Technician Aug 2014 - Aug 2014
Sovereign Business Integration 1st/ 2nd Support Technician May 2014 - Jun 2014

Certifications

Award Subject Grade
Bsc
Comptia A+
GCE
Computer Science
901, 902
Applied ICT
2:2
Pass
Merit

Current Courses

  • The Complete 2022 Web Development Bootcamp
  • The Complete JavaScript Course 2022: From Zero to Expert!
  • UX & Web Design Master Course: Strategy, Design, Development
  • User Experience Design Essentials - Adobe XD UI UX Design

Education

Dates Institution
2007-2013 University Of Hertfordshire
2005-2007 Hertford Regional College
2004-2005 Winchmore Hill 6th Form
1999-2004 Winchmore Hill Secondary School

Work Related Skills

Active Directory ⭐⭐⭐
Microsoft Azure ⭐⭐⭐
O365 Support ⭐⭐⭐
SCCM ⭐⭐
MS Exchange ⭐⭐⭐
MS Server Support ⭐⭐⭐
Citrix Support ⭐⭐⭐
ServiceNow ⭐⭐⭐
Tech Support ⭐⭐⭐
Windows OS ⭐⭐⭐
Apple OS ⭐⭐⭐
Linux ⭐⭐

Developing Skills

HTML 5 ⭐⭐⭐
CSS ⭐⭐⭐
BootStrap
UX/ UI

Hobbies Contact Details